Refunds

1. General provisions

1.1. These terms are part of the public offer of Forum Digital LLC (the “Contractor”) and apply to payments on reddit.smm-leadpay.com.

2. Unused balance

2.1. You may refuse the Services at any time and get back the unused part of your Balance (Article 32 of the Consumer Protection Law).

2.2. The price of Services already provided and of completed parts of orders is deducted from the refund.

3. Orders not delivered

3.1. If an order is not delivered, or only partly, through the Contractor’s fault, you choose: free completion of the order, or a refund of the undelivered part to your Balance or by the original payment method.

4. Mistaken payments

4.1. A payment charged twice is refunded in full.

4.2. If someone else’s account ID was entered, the money can be returned as long as it has not been spent. Let us know about the mistake as soon as possible.

5. How to apply

5.1. Write to us by e-mail: Show e-mail. Please include:

• the account ID;
• the payment date and amount;
• the transaction number or payment code from the payment service e-mail;
• the reason for the refund;
• bank details, if the money should go somewhere other than the card used to pay.

6. Timing and method

6.1. We consider an application within 10 days (Article 31 of the Consumer Protection Law).

6.2. Money is returned by the same method used to pay. How long it takes depends on the bank and the payment service, usually up to 30 days.

6.3. If the payment service does not refund its fee, the fee may be deducted from the refund.

7. Contacts

7.1. Refund questions: Show e-mail. The Contractor’s details are on the Company details page.